A delivery salesperson is often expected to make decisions that affect the account and company. Following is a best practices summary for the delivery sales representative.
Being personable is a big part of the job. It is also important to do things right the first time. This involves ordering product correctly, maintaining the equipment, cleaning the break area, knowing what products the company carries, reporting service issues, and taking initiative to repair or trouble shoot minor equipment malfunctions.
[ILLUSTRATION OMITTED]
CUSTOMER SERVICE CHECKLIST
Following are some pointers for good customer service.
* Be personable. A rep's …
Комментариев нет:
Отправить комментарий